Technology & Service
Next Steps...
Technology & Service: Rapid Implementation Management
ECI's Implementation Management (IM) process is the first value-added step into your relationship with ECI's Major Market Services. Each aspect of ECI's IM services will allow you to rethink what you expect from a Payroll/HRMS provider. Our approach is unique in the sense that we are not simply converting data. Our implementations also address the following:
- Transparent Sales Process
Our clients’ expected deliverables and requirements are shared throughout each step of the sales, evaluation, implementation and support processes.
- Detailed Solution Analysis
An in-depth initial analysis allows your sales team to conduct an evaluation of your current and future needs. Information gathered in this process serves as a guide to develop client expectations and the initial proposal. This information is shared throughout ECI during the implementation and support stages to ensure that everyone has a clear understanding of each client’s unique requirements.
- Project Managed Implementation
Each element of the Empower implementation is managed during the transition process.
- User analysis establishes roles based on information access, reporting, security and training requirements.
- Process review aligns current company processes with Empower capabilities.
- We organize the initial capture and implementation of company and employee information with
Third-Party Systems/Providers
- ECI examines existing systems and technology to ensure usability and stability of the Empower system.
- Weekly update meetings are conducted and progress is logged through a project plan.
- Data Conversion Services
Existing company data is integrated into the Empower system by ECI through data imports.
- Client Specific Training
- ECI provides training to company personnel based on the confi guration of the client’s solution.
- On-Site, Web conferencing and other methods are used to ensure that all users receive the right amount
of training at the right time.
- Parallel Processing
ECI manages parallel runs and testing of payroll, fi le transfers, calculations and system customizations
that take place before the go-live date to ensure a clean transition to Empower.
- Formal Rollout
Roll-Out involves the communication and marketing of ECI’s solutions to all users within a company.
We’ll assist you with sample checks, instructions and other materials to gain an enthusiastic acceptance
of the value-added changes in service.
The Process
