Implementation Management


Technology & Service: Rapid Implementation Management

ECI's Implementation Management (IM) process is the first value-added step into your relationship with ECI's Major Market Services. Each aspect of ECI's IM services will allow you to rethink what you expect from a Payroll/HRMS provider. Our approach is unique in the sense that we are not simply converting data. Our implementations also address the following:

  • Transparent Sales Process
    Our clients’ expected deliverables and requirements are shared throughout each step of the sales, evaluation, implementation and support processes.

  • Detailed Solution Analysis
    An in-depth initial analysis allows your sales team to conduct an evaluation of your current and future needs. Information gathered in this process serves as a guide to develop client expectations and the initial proposal. This information is shared throughout ECI during the implementation and support stages to ensure that everyone has a clear understanding of each client’s unique requirements.

  • Project Managed Implementation
    Each element of the Empower implementation is managed during the transition process.
    - User analysis establishes roles based on information access, reporting, security and training requirements.
    - Process review aligns current company processes with Empower capabilities.
    - We organize the initial capture and implementation of company and employee information with
    Third-Party Systems/Providers
    - ECI examines existing systems and technology to ensure usability and stability of the Empower system.
    - Weekly update meetings are conducted and progress is logged through a project plan.

  • Data Conversion Services
    Existing company data is integrated into the Empower system by ECI through data imports.

  • Client Specific Training
    - ECI provides training to company personnel based on the confi guration of the client’s solution.
    - On-Site, Web conferencing and other methods are used to ensure that all users receive the right amount
    of training at the right time.

  • Parallel Processing
    ECI manages parallel runs and testing of payroll, fi le transfers, calculations and system customizations
    that take place before the go-live date to ensure a clean transition to Empower.

  • Formal Rollout
    Roll-Out involves the communication and marketing of ECI’s solutions to all users within a company.
    We’ll assist you with sample checks, instructions and other materials to gain an enthusiastic acceptance
    of the value-added changes in service.

 


The Process


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